Customer: I want to cancel my Autoship.
Cust. Support: “Ok, I can take care of that for you. May I have your name and zip code, etc.”
Cust. Support: “Ok, before I cancel your autoship, may I verify your email address so we can send you an email verification confirming your account has been canceled?"
(Then either read the customer's email address to him we have on file to make sure it's correct, or if we don't have an email address on file, ask the customer for it. )
“If you don’t mind me asking, did you see the results you were looking for with Andro400?”
Customer: No, not really.
Customer Support: “I’m very sorry to hear that, (customer’s name).”
“While I’m canceling your autoship, I want to quickly mention our new stronger product, Andro400 Max, which men are seeing much faster and better results with. Andro400 Max is twice as strong as Andro400 and is specially designed for men 50 and/or men wanting to lose belly fat.
If you’d like to give Andro400 Max a try, I can offer it to you at at the same price you’re paying for Andro400 right now -- (either $29.95 or $24.95), which is a big discount off the regular price of $39.95.
“So you can get twice the strength at the same price you’re paying now for Andro400 and you’ll see faster and better results.”
“Would you like to give Andro400 Max a try?”
Customer: Ok, I’ll give it a try.
Customer Support: “Great! I’ll just swtich your autoship over to Andro400 Max then. When would you like your first bottle of of Andro400 Max shipped?”
OR
If customer says: No, I don’t want to try it right now.
Customer Support: “Ok, then just keep it in mind for the future, and call us back if you want to give it a try later.
IMPORTANT: please remember to end the conversation this way:
“Now, customer name, if you happen to have any Andro400 left, I’d suggest you increase your dosage to 4 capsules a day, because men who didn’t see results before usually do start seeing good results when they increase their dosage for at least a couple of weeks or more.”
(If customer says he did try taking 4 capsules a day and didn’t see any difference, it’s most likely because he didn’t do it long enough. Some men do this for a few days without seeing any change -- but they usually need to do it for at least a couple of weeks to see a difference (in energy, stamina, libido, but maybe not in weight loss in that short a time). If the customer is willing to talk with you, then you should tell him this. But if he seems anxious to get off the phone, then you may not want to bother.)
Below are the CS $10 discount codes for Andro400 Max:
Karen - (10k) Pilar - (10p)
Michael - (10m) Crystal (10c)
Al (Charles) - (10al)